myCSBP Privacy Collection Statement

This Privacy Collection Statement applies to the collection of personal information by CSBP Limited (“CSBP”) from users of the myCSBP website portal (“the Portal”).

We collect your personal information so we can perform our business functions and activities, including:

  • supplying products and services, and communicating with you and administering your account;
  • answering your enquiries, providing information or advice about our products or services, and entering you into our competitions and promotions;
  • sending you marketing and direct marketing communications about our products and services (whether by phone, email, SMS, post or facsimile), unless you inform us that you do not wish to receive such direct marketing communications;
  • updating our records and the content of our websites; and
  • for our business processing, administrative, market research, marketing and planning requirements.

If you do not disclose the personal information that we are seeking to collect then we may be unable to respond to you, or provide you with our products or services, or send you information about them.

Depending on the nature of our interaction with you, we may collect personal information from third parties – for instance:

  • personal information regarding purchasers of CSBP fertiliser may be provided to us by our distribution and agency network to enable us to supply fertiliser, or
  • in some circumstances relating to the supply of services we may collect information about you from people that you have engaged to assist you such as soil/plant samplers or agronomic advisers.
  • from time to time, we will also collect personal information from our related companies or regulators that contact us.

We may disclose your personal information to our related bodies corporate; contractors or service providers for the purposes of operating of business (including the Portal), responding to your requests, or providing or delivering our products and services or information about them to you; to suppliers and third parties with whom we have commercial relationships, for business, marketing and related purposes; in the case of our fertiliser customers, to our distributors and agents involved in supplying CSBP fertiliser to you; in the case of our services customers, to your nominated NUlogic advisor (if any) or other advisor assisting you, to the providers of information technology systems and databases that assist in the provision of the services; and to Regulatory or government agencies.

Occasionally, we may disclose your personal information to organisations located overseas. This might occur, for example, where we use service providers based overseas. Generally, such recipients are likely to be located in USA.

Our Privacy Policy contains information about how you may:

  • access personal information we hold about you and seek the correction of such information;
  • complain about a breach of the Australian Privacy Principles, and how we will deal with such a complaint.

CSBP Limited

Kwinana Beach Road

Kwinana WA 6167
Phone: 13 21 80
Email: privacy@csbp.com.au